Ecommerce Manager (P&L Owner)
Job Description
Ecommerce Manager (P&L Owner)
Role Summary
Own end-to-end eCommerce business including revenue, growth, operations, and customer experience.
Key Responsibilities
● Drive overall online revenue, conversion rate, and AOV
● Manage website/app performance, merchandising, and funnel optimization
● Plan and execute growth calendar (campaigns, launches, sales)
● Coordinate with marketing, product, tech, and logistics teams
● Monitor daily metrics: traffic, CAC, ROAS, retention, LTV
● Own inventory planning in sync with demand
● Improve customer journey (landing → checkout → post-purchase)
Requirements
● 5–10 years in eCommerce/D2C
● Strong understanding of funnels, analytics, and consumer behavior
● Experience with platforms like Shopify, Magento, or custom stacks
● Strong P&L and decision-making skills
KPIs
● Revenue growth %
● Conversion rate
● Average order value (AOV)
● Customer retention rate
● ROAS / CAC
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